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What is Ship from Store?
What is Ship from Store? How do I implement Ship from Store? What are the benefits of Ship from Store? Read on to find out more about the most profitable fulfilment method for the omnichannel world:...
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Retail Assist at NRF 16: Day 1 Vlog
Watch our latest vlog from the NRF Expo 2016, brought to you by our Head of Marketing, Alex Broxson. The team are enjoying checking out retail tech innovations on the Show floor, so stay tuned for...
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Retail Assist at NRF 16: Round Up Vlog
Here's the second vlog instalment from NRF Expo 2016, brought to you by our Head of Marketing, Alex Broxson. We've seen so much retail tech innovation that we'd love to see integrated into the omni...
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Retail Assist at NRF 2016: Top 5 Technologies
In search of the latest retail tech innovations, and the bright lights of New York City, Retail Assist recently attended the NRF 2016 Expo, Retail’s BIG Show. You might have caught up with our...
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What does 2016 have in store for CX?
As part of our post-NRF blog focus, we wanted to bring you another one of our takeaways for the future of retail technology in 2016.Me-centricity is one of the “buzzword” terms being used to describe...
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Ship-from-store: in pictures
Latest Retail Week research reveals that 38% of retailers were transitioning to omnichannel last year, a business change process we're carrying out with many retail brands, implementing our omnichannel...
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Finalists for “Best Managed Service Desk” at the Service Desk Institute...
February 2016: We are proud to announce that our Help Desk team has been voted as a finalist for ‘Best Managed Service Desk’ at the Service Desk Institute’s IT Service and Support Awards 2016.The...
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NRF 2016: See you there!
As the year draws to a close and we look to the New Year, we start to plan our annual visit to the National Retail Federation’s Show and Expo in New York.It’s just a month to go until the NRF Expo,...
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Click and Collect benefits for retailers
What is Click and Collect? How do I implement Click and Collect? What are the benefits of Click and Collect? Read on to find out more about the delivery method improving customer experience in the name...
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Technology for the modern consumer: filtering out the mundane
In a recent Retail Week Analysis piece on 8 trends transforming retail customer experience, one phrase stood out in particular: “filtering out the mundane”.Smart technology has crept into our lives to...
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Amazon launches own-label fashion: what’s to fear?
Last week it was announced that Amazon had launched its own-brand fashion labels in the US, marking the retailers’ first march into the fashion marketplace. The brands available on Amazon’s US site...
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Mother’s Day Gift Ideas
Have you bought your Mum a gift yet? If the answer is no, don’t panic. We visited some of our customers on the High Street to create a Mother’s Day video gift guide for you.We’ve got all types of Mums...
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Sound Thinking for Customer Experience
Recently, we have been watching some insightful TED Talks – the international ideas exchange - and thinking about how general methodologies and thinking patterns can be applied to the retail...
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Getting Personalisation Right
This week we wanted to share some interesting content we have seen on Twitter that caught our attention, from some of our favourite retail experts.“When Does Up Close and Personal Become Too Close and...
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The Great Retail Assist Bake Off 2016
For Sport Relief, we enjoyed fundraising across all of our Retail Assist sites on Friday with a company wide Bake Off! Charitable giving is important to our business, and the Bake Off was a great way...
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The importance of a Single view of Stock
If a retailer is to offer a truly omnichannel retail experience, a single view of stock is critical. That’s why the central stock pool function in our omnichannel supply chain solution, Merret, is at...
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Single View of Stock: In Pictures
You may have seen our retail focus blog last week on single view of stock, and how critical it is to retailers pursuing omnichannel.Benefits to the retailer positively influence every aspect of retail...
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Retail Assist Roundtable Discussion: Personalisation
When does "Up Close and Personal" become "Too Close and Freaky" during the retail customer experience? In the first of our Roundtable Discussions, we dig deeper into the personalisation concept, how...
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SDI Awards Winner’s Blog
If you haven’t yet seen our latest news, we’re pleased to announce that we’re the proud Winners of ‘Best Managed Service Desk’ at the Service Desk Institute (SDI)’s Annual IT Service and Support...
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Maximise stock availability with Merret
Over the last few weeks, we’ve been outlining the key benefits of using Merret to drive efficiencies in your omnichannel retail processes. As well as facilitating a single view of stock, explained...
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