Over the last few weeks, we’ve been outlining the key benefits of using Merret to drive efficiencies in your omnichannel retail processes. As well as facilitating a single view of stock, explained here, our omnichannel supply chain solution is helping retailers to maximise stock availability.
At a time when the customer demand requires fulfilling across all channels with the same availability, 24 x 7 x 365, having an agile inventory and flexible stock pool to fulfil orders is essential, to avoid customer dissatisfaction.
For example, one way in which Merret maximises stock availability is its central stock pool’s ability to use in-store stock to fulfil orders from different channels, as well as stock in the DC. This prevents frustrating out-of-stock situations online, when the item may in fact be hanging unsold on a rail in a store. This process is also known as ship-from-store, explained here in an infographic.
Merret has been developed to offer practical benefits when deployed on tablets in-store, enabling store staff to carry out omnichannel processes when on the shop floor with responsive, modern technology. For a more detailed look at Merret Tablet Inventory and its benefits in action, watch the solution used in-store with our customer, Karen Millen; Karen Millen went live with Merret early last year.
You can watch the full video on YouTube here.
The flexibility the solution gives to store staff is invaluable. Without being constrained by fixed terminals or clunky hand held devices, still able to walk the shop floor and interact with customers, store staff can do the following through Merret Tablet Inventory, as mentioned in the video:
- Process Inter branch transfers, create, send and receive
- Receive stock from the warehouse
- Progress write on / off transactions
- Undertake a stock-take
Carrying out these processes as soon as they require actioning, in response to real-time sales data, Merret allows a freer movement of stock that is 100% visible and accurate, helping maximise stock availability by placing it where it is needed most. In this way, more profitable business decisions are made and actioned.
Retailers can then fulfil more orders, and sell more stock at full price.
Interested in how our retail IT solutions could facilitate more efficient omnichannel retailing across your brand? Simply fill out this quick contact form and a member of our Sales team will be in touch, or call our Head Office on +44 115 904 2777.
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