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Three Retail Assist Colleagues Make the East Midlands Leadership Awards...
We're very proud to announce that three Retail Assist colleagues are finalists at the East Midlands Leadership Awards, hosted by TheBusinessDesk.com. Samantha Wilde is a finalist in the category of...
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Welcome to the Team! Lewis McManamon joins Retail Assist
We are delighted to welcome Lewis McManamon to the Retail Assist team! Lewis joins the Help Desk as Service Delivery Manager. This week, we caught up with him to talk about his new role, his background...
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Remote Working and Cyber Security Risks
Flexible working has become the norm for many businesses since 2020 and the trend isn’t showing any signs of slowing down. With more and more people adopting either a flexible or entirely remote way of...
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Women in Tech! International Women’s Day 2022 Q&A
International Women's Day celebrates the social, political and economic achievements of women. This year's theme is #BreakTheBias as we all continue to consider how we as individuals, organisations and...
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Cyber Security: 8 Challenges to Consider to Protect Your Business
Last week marked two years since we entered lockdown in the UK and packed up our offices to work remotely. Now that we've reached the light at the end of the tunnel, you might expect that businesses'...
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Retail Assist is a finalist for the Retail Systems Awards!
We’re delighted to announce that Retail Assist is a finalist for the Retail Systems Awards 2022 for ‘Omnichannel Technology Vendor of the Year’. With strong competition, Retail Assist has made the...
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Welcome to the team Trevor! Trevor Cross joins Retail Assist
We'd like to welcome Trevor Cross, who has joined Retail Assist as a Solutions Architect. With a rich IT background and a wealth of experience, we couldn't wait to catch up with Trevor and get to know...
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Top Takeaways From the Retail Tech Show 2022
1000s of retail tech heads gathered at Olympia, London, last week as we reunited once again at the Retail Technology Show 2022. A lot of the distractions from the last two years were set aside whilst...
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Paperchase Upgrades IT Infrastructure for Growth
Paperchase, the international stationery retailer, has been working with Retail Assist to deliver future capacity for growth by undertaking a full upgrade of the infrastructure and operating system...
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Welcome (back) to the team George! George Odams joins Retail Assist
We are delighted to welcome back George Odams to Retail Assist, as he returns as Client Account Manager. We followed George for the morning and asked him lots of questions about his experience, his top...
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We’re on the shortlist! Retail Assist shortlisted for the Business Masters...
Retail Assist is a contender for the East Midlands Business Desk, Business Masters Awards for Medium Business! Each year the East Midlands Business Desk attract the most successful and inspirational...
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Retail Assist Client Summit 2022
Last week we hosted our very first ‘Retail Assist Client Summit’ at Broadway Cinema in Nottingham, the home of Retail Assist’s head office and Help Desk support centre. We invited our clients,...
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The Big Hospitality Expo 2022: See you next week!
If you’re heading to the Big Hospitality Expo next week (26th – 28th September), make sure to stop by our stand GF48! We have some exciting new digital content of Retail Assist’s services in action,...
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The Big Hospitality Expo 2022: Top Takeaways
Last week, the hospitality industry gathered at Olympia London for The Big Hospitality Expo to explore the latest developments, products, and services in the sector. Not only did we meet with contacts...
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The Future of Hospitality Tech: What You Need to Know
From self-service to click-and-collect, in recent years we’ve seen technology revolutionise the hospitality industry, providing increasing opportunities to deliver a unique and enhanced customer...
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A Day in the Life: Samantha Wilde, Service Delivery Lead
We recently caught up with Sam who gave us an insight into what it’s like working as a Service Delivery Lead on the Help Desk at Retail Assist and showed us what it’s really all about. Watch the...
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14 Years of ISO 20000: Retail Assist Pass Yet Again!
Following a recent audit, British Standards Institution have confirmed the continuation of Retail Assist’s ISO accreditation. ISO 20000 sets out the method of best practice for IT service providers and...
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Food For Thought: What’s happening in hospitality?
Despite the turbulent time faced by the hospitality industry, the hunger for eating out remains strong. Balancing inflation and finding new ways to thrive is leaving the hospitality industry with...
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Peak Trade 2022: The Golden Quarter So Far…
The festive season is certainly upon us, reaching the halfway mark of the Golden Quarter this week. After two years of uncertainty, expected to continue into 2023, this year’s peak trade season could...
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From Black Friday to Green Friday: How Sustainability Impacts Consumer Habits...
Guest Blog by Lucy Moore, Sustainability Content Manager at Supply Pilot What impact will sustainability have on consumer habits throughout the peak trading period? This festive period between Black...
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